• Account Services / Collections Representative

    Location US-TX-Houston
    Job ID
    2019-3315
    Category
    Administrative/Clerical - Openings
  • Overview

    Be a part of the team that develops and manages the best Class A communities! Richdale Apartments, a family owned and operated company which has continued growth since 1918, is hiring for an Collections Representative. As a leader in the national owner / developer industry of luxury multi-family communities and commercial properties, we strive to cultivate a fun, productive, and exciting work environment where hard work is recognized and rewarded. Teamwork is at the core of our culture, and we are always seeking talented individuals to join our winning team! If you are a team player and a top performer, this very well could be the place for you. Apply today!  

     

    Responsibilities

    • High level customer service skills
    • Answers incoming customer calls regarding billing issues, enforcing compliance of apartment lease agreements and follow-up with customers on a variety of issues/concerns.
    • Resolves customer questions and inquiries in a professional, helpful manner
    • Quick learner who enjoys using trouble-shooting and problem-solving skills
    • Ability to work both as an individual and as a team member

    Full-time hours are: Monday - Friday  

    Monday – Thursday (2 days from 9am to 6pm and 2 days from 11am to 8pm)

    Friday 9am - 6pm 

    One Saturday per month

    Qualifications

    • Strong written and verbal communication skills
    • Minimum 2 years of customer service preferred
    • High attention to detail and ability to multi-task and problem solve
    • Good understanding of a balance sheet accounting and general ledger entries

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