Utility Billing Specialist

Be a part of the team that develops and manages the best Class A communities in the Midwest! Richdale Apartments, a family owned and operated company which has continued growth since 1918, is hiring for an Utility Billing Specialist. As a leader in the national owner / developer industry of luxury multi-family communities and commercial properties, we strive to cultivate a fun, productive, and exciting work environment where hard work is recognized and rewarded. Teamwork is at the core of our culture, and we are always seeking talented individuals to join our winning team! If you are a team player and a top performer, this very well could be the place for you. Apply today!

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The Utility Billing Specialist will be responsible for:

• Day-to-day operations, review and analysis of utility bills and consumption
• Organization of meters, reconciliation analysis, billing for all Richdale Communities
• Reconcile monthly tenant invoicing to verify that all charges are accurate
• Work with utility companies to ensure pricing and usage are accurate and fair
• Build relationships with intercompany personal to maintain customer service for any questions about utilities the customers might have
• Assist with new developments to get utilities up and running
• Provide detailed analysis of utility usage on all properties
• Book journal entries to correctly record utility expenses
• Analyze and provide funding for the payment of all utilities
• Report to management details about usage and billings on a monthly/quarterly basis
• Develop and implement programs along with offer recommendations
• Prepare routine reports
• Develop expertise in gas operations, regulatory requirements and accounting principles

*This position is primarily in-office.

It will follow a Monday-Friday schedule under a 9/80 work plan, with every other Friday off.

• Experience with utility billing systems, preferably YARDI, and processes.
• Familiarity with multi-family and/or commercial property billing practices.
• Contract knowledge and understanding.
• Strong analytical skills and attention to detail.
• Strong organizational skills is a must.
• Excellent communication and customer service skills.
• Highly responsive to emails and requests for information.
• Ability to troubleshoot and resolve billing discrepancies.
• Proficiency in relevant software tools including Microsoft Office products, with strong focus on Excel.
• Ability to work independently and as part of a team.